Once a logistics service is scheduled, our team immediately allocates resources to fulfill your request. This includes driver dispatch, equipment coordination, and routing. Because of this, any cancellation made after confirmation may incur a fee ranging from 50% to 100% of the quoted service cost, depending on how close to the dispatch time the cancellation is made.

To avoid unnecessary charges, we encourage our clients to only confirm service when fully ready for shipment or delivery. If you’re unsure or need a flexible window, let our team know—we’re happy to work with you in advance.